http://www.lgcareers.com Find information about working in local government at LGcareers.com Thu, 07 Apr 2011 09:34:48 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 http://www.lgcareers.com/careers-az/telephonist/ http://www.lgcareers.com/careers-az/telephonist/#comments Fri, 02 Mar 2007 10:18:12 +0000 admin http://lgcareers.jobsgopublic.com/career-descriptions/supporting-your-community/telephonist/

Introduction Like all large organisations – in both public and private sectors, local authorities receive a large number of telephone calls. Telephonists are employed by all types of council – district/borough, county, unitary and metropolitan – to answer calls and connect people to appropriate members of staff. There are more than 5,000 telephonists working in [...] No related posts.]]> http://www.lgcareers.com/careers-az/telephonist/feed/ 0 http://www.lgcareers.com/careers-az/senior-translatorinterpreter/ http://www.lgcareers.com/careers-az/senior-translatorinterpreter/#comments Fri, 02 Mar 2007 10:17:20 +0000 admin http://lgcareers.jobsgopublic.com/career-descriptions/supporting-your-community/senior-translatorinterpreter/

Introduction Communication is a 2-way process involving speaking, listening, observing and responding. For many people this is a problem at the best of times, for others a near impossibility without specialist help. Difficulties may arise from having to cope with a foreign language or having a physical impairment that affects hearing, seeing and talking. Being [...] Related entries:

1. Jonathon, Senior Planning OfficerJonathon, Senior Planning Officer, Broadland District Council “I originally joined...
2. Faisal, Senior AccountantFaisal, Senior Accountant London Borough of Haringey I first started...

]]> http://www.lgcareers.com/careers-az/senior-translatorinterpreter/feed/ 0 http://www.lgcareers.com/careers-az/receptionist/ http://www.lgcareers.com/careers-az/receptionist/#comments Fri, 02 Mar 2007 10:16:37 +0000 admin http://lgcareers.jobsgopublic.com/career-descriptions/supporting-your-community/receptionist/

Introduction The receptionist is often the employee most visitors to the council see first. Receptionists work in all council buildings and it is important for them to be friendly and welcoming – their attitude can affect a visitor’s perception of the entire organisation. Work Environment Most receptionists work behind reception desks in the foyer area [...] No related posts.]]> http://www.lgcareers.com/careers-az/receptionist/feed/ 0 http://www.lgcareers.com/careers-az/customer-services-assistant/ http://www.lgcareers.com/careers-az/customer-services-assistant/#comments Fri, 02 Mar 2007 10:14:55 +0000 admin http://lgcareers.jobsgopublic.com/career-descriptions/supporting-your-community/customer-services-assistant/

Introduction Customer service assistants are in the front line – they are often the first port of call for people contacting the council with enquiries and complaints or visiting a particular department. The aim is to make sure that customers are happy, that they receive the information and help they need and that they will [...] Related entries:

1. Kayleigh, Revenues AssistantKayleigh, Revenues Assistant Hartlepool Borough Council Before I worked for...
2. Matt, Personnel AssistantMatt, Personnel Assistant Leicestershire County Council I’ve worked for the...
3. Laura, Clerical AssistantLaura, Clerical Assistant Metropolitan Borough of Wirral After doing a...

]]> http://www.lgcareers.com/careers-az/customer-services-assistant/feed/ 0 http://www.lgcareers.com/careers-az/call-centre-agentcustomer-service-adviser/ http://www.lgcareers.com/careers-az/call-centre-agentcustomer-service-adviser/#comments Fri, 02 Mar 2007 10:13:49 +0000 admin http://lgcareers.jobsgopublic.com/career-descriptions/supporting-your-community/call-centre-agentcustomer-service-adviser/

Introduction Nowadays we expect quick and efficient service on the phone. In response to our expectations, local authorities are employing growing numbers of call centre agents/customer service advisers to provide local people with information and advice over the telephone. Increasingly, these telephone information and advice services are provided through call centres (sometimes known as contact [...] Related entries:

1. Barbara, Service ManagerBarbara, Service Manager Knowsley Metropolitan Borough Council Before qualifying as...
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3. Robert, Trainee Assistant HR AdviserRobert, Placement Student, Trainee Assistant HR Adviser University of Plymouth,...

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