In a new series reported in Local Government First online, Chief Executive of Trafford Council, David McNulty, pays the first of a number of visits to some of the council’s essential, but often less visible services. Recently he spent the day at Dunham Massey crematorium and cemetery intending to find out about the hugely valuable work that the council’s 25 bereavement services workers carry out every day.

After a hard few hours work with the gravediggers and a new insight into what happens behind the scenes to ensure burials and cremations are carried out with respect and dignity, Mr McNulty admits he, “came away with an even greater admiration of the work done” and believes it shows the council’s “customer care at its best”.

To read the full story of a day in the life of a chief executive, go to Local Government First online.

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